Return and Refund Policy
Last updated: 28.08.2025
At savorroots.net, we aim to provide high-quality recipes, video tutorials, and cultural content. Due to the digital nature of our products, returns are generally not available. This policy explains the circumstances under which refunds may be issued.
1. Digital Products
- All recipes, videos, and printable content are digital goods.
- Once purchased and downloaded or accessed, digital content cannot be returned.
- Buyers receive a limited, non-transferable license to use the purchased content for personal purposes only.
2. Refund Eligibility
Refunds may be issued only if:
- The digital content is defective, corrupted, or inaccessible.
- The buyer cannot access the purchased content due to technical issues caused by the platform.
Refund requests will not be granted for:
- Change of mind
- Mistaken purchase
- Dislike of content
- User device or software incompatibility
3. Requesting a Refund
To request a refund:
- Contact our support team at 📧 info@savorroots.net within 7 days of purchase.
- Include your order number, product details, and a description of the issue.
- We may request screenshots or evidence to verify the problem.
Once your refund is approved, it will be issued to your original payment method within 5–10 business days.
4. Seller Responsibilities
- Sellers are responsible for ensuring their digital content is accurate, complete, and functional.
- If a buyer requests a refund for defective content, the seller will not be penalized for legitimate technical issues beyond their control.
- Sellers must respond to buyer inquiries promptly to help resolve access or quality issues.
5. Disputes
- In case of disagreement between buyer and seller, Savorroots.net will mediate the issue in good faith.
- Our decision is final and binding regarding refund eligibility.
6. Contact Us
For questions or refund requests:
📧 info@savorroots.net